System maintenance

Check scheduled maintenance activities that may impact myID.

We schedule maintenance activities to make improvements to myID. This may impact myID in part or in full at the following times:

Impacted serviceStart timeEnd time
There is currently no planned system maintenance for myID

A message will appear in the myID app to inform you when the system is unavailable.

myID Terms of use - user

The terms of use for the myID system, software, service and credential.

Last updated December 2024

myID terms of use – glossary

TermDefinition
Accredited participantEntities that have been accredited under section 15 of the Digital ID Act 2024.
Certificate

An electronic document, signed by the Certification Authority, which:

myID privacy notice

How we manage the personal information we collect through myID.

Last updated November 2024 

myID (previously known as myGovID) is the Australian Government’s Digital ID Service Provider. The ATO delivers and administers the myID system as a secure digital environment for individuals to establish and verify their identity for authenticated access to participating online services.

We will verify and validate personal information with the identity-document issuer with your express consent when you:

myID privacy policy

How the ATO handles your information to operate the myID system.

Last updated May 2025

The purpose of this privacy policy is to explain how the Australian Taxation Office (ATO) handles your personal and sensitive information to operate the myID system, according to the Australian Privacy Principles in the Privacy Act 1988 (Privacy Act), the Digital ID Act 2024 and Digital ID Accreditation Rules 2024.