Beta

We’ve updated the myID website.

During the beta, you can still access the legacy myID websiteExternal Link. In the case of any discrepancies, this website is the source of truth.

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System maintenance

Check scheduled maintenance activities that may impact myID.

Last updated 18 June 2025

We schedule maintenance activities to make improvements to myID. This may impact myID in part or in full at the following times:

Impacted service Start time End time
 There is currently no planned system maintenance for myID

A message will appear in the myID app to inform you when the system is unavailable.

This maintenance is in addition to ATO system maintenanceExternal Link which may impact the performance of myID.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help.