We schedule maintenance activities to make improvements to myID. This may impact myID in part or in full at the following times:
From 11.30 pm AEST Saturday 22 August to 4 am AEST Sunday 23 August, myID may be unavailable due to system maintenance.
System maintenance
Check scheduled maintenance activities that may impact myID.
Last updated 14 August 2026
| Impacted service | Start time | End time |
|---|---|---|
| myID |
Saturday 22 August 11:30 pm AEST |
Sunday 23 August 4:00 am AEST |
A message will appear in the myID app to inform you when the system is unavailable.
This maintenance is in addition to:
- Document Verification Service scheduled maintenanceExternal Link which may impact verification of your ID documents.
- ATO system maintenanceExternal Link which may impact the performance of myID.
Troubleshooting
If you’re experiencing a system issue or receive an error message, visit Help.