Warning signs of a scam

Understanding the warning signs of a scam can help protect you and your information.

As we transition from myGovID to myID, you do not need to set up a new myID or reconfirm your details. If you've been prompted to go to a website to do this, it’s a scam.

You can find the latest scam alerts for myID on the ATO website.

The Australian Government’s Digital ID app is now known as myID. It has a new name and new look, but how you use it remains the same.

Identity strength

Each online service has a minimum required identity strength. 

To access an online service, your myID must have the required identity strength or higher. 

There are three identity strength levels:

1. Basic identity strength

2. Standard identity strength

3. Strong identity strength

Before you start

To set up your myID, you need:

• a smart device – the myID app is compatible with most smart devices, such as smart phones, and is only available from the Apple App Store or Google Play
• a personal email address – as it’s your personal Digital ID, your ID documents will be linked to the email you choose.

Once you’ve set up your myID, you can use it to access government online services without verifying your ID each time or remembering passwords for each service.

Generally, to access an online service using your myID:

How we protect your information

The Australian Government is serious about your safety and privacy.