Beta
We’ve updated the myID website.
The beta will be ending soon, including access to the legacy myID websiteExternal Link. In the case of any discrepancies, this website is the source of truth.
Help
Find answers to the most common questions we get about setting up or using myID.
Setting up myID again, achieving a Strong identity strength, updating details and accessing services using the myID app.
Verify your documents and photos.
Using myID on a new or multiple devices, updating your details, compatibility and accessibility.
Guide to error codes and messages when setting up, managing or using your myID.
Using your myID to access online services.
How to contact us if you need help or to provide feedback.