Find answers to the most common questions we get about setting up or using myID.
Setting up your myID again (including on multiple or new devices)
Verify your documents and photos.
Using myID on a new or multiple devices, updating your details, compatibility and accessibility.
Guide to error codes and messages when setting up, managing or using your myID.
Using your myID to access online services.
How to contact us if you need help or to provide feedback.
