Using myID with myGov

Find out how you can use the myID app with your myGov account.

How to use

myID can be used in a convenient and flexible way with your myGov account. You can use myID to:

securely sign in to your myGov account, instead of using your myGov username, password and 2-factor authentication
recover your myGov account if you’ve lost access
set up the myGov app
create a myGov account
create a digital Commonwealth statutory declaration.

To use myID as a sign-in option with your myGov account, you’ll first need to connect your myID to your myGov account. You need a myID set up to a Standard identity strength or Strong identity strength.

You can connect your myID before or after you sign in to your myGov account.

To connect myID before you sign in:

go to the Sign in with myGov page
choose Sign in with Digital ID
select Select myID as your identity provider
enter your myID email address, then select Get code – a 4-digit code will appear on your browser
log into your myID app and enter or accept the 4-digit code
go back to your browser and consent to sharing your information with myGov
select Sign in to myGov and sign in to your myGov account to connect your myID.

To connect myID after you have signed in to your myGov account, select:

My account
Account settings
Connect next to Digital ID
Connect Digital ID
Select myID as your identity provider, and then follow the prompts.

Once connected, you will be able to sign in using myID. To sign in to myGov using myID:

go to the Sign in with myGov page
select Sign in with Digital ID
select Select myID as your identity provider
enter your myID email address, then select Get code – a 4-digit code will appear on your browser
log in to your myID app and enter or accept the 4-digit code
go back to your browser and consent to sharing your information with myGov.

Recover your myGov account using myID

Recover your myGov account using your myID. Press Enter to expand or collapse a section.

If you’ve lost access to your myGov account, you may be able to recover it using myID. You need a myID with a Strong identity strength to recover your myGov account.

Your name, date of birth and email address in your myGov account need to match the details you used to set up your myID.

To recover your myGov account:

go to the Sign in with myGov page
enter your username and password
select the link I didn’t get my code or I can't answer my question
select Continue with Digital ID
select Select myID as your identity provider
enter your myID email address, then select Get code – a 4-digit code will appear on your browser
log in to your myID app and enter or accept the 4-digit code
go back to your browser and consent to sharing your information with myGov.

If you can’t set up a Strong myID you’ll need to create a new myGov account and link to government online services again.

Set up the myGov app using myID

Set up the myGov app using myID. Press Enter to expand or collapse a section

To set up the myGov app using myID, you'll need:

a myGov account
a myID with at least a Standard identity strength
your myID connected to your myGov account.

To set up the myGov app using myID:

open the myGov app and select Sign in
select I agree if you agree to the privacy notice and terms of use
select Sign in with Digital ID
select Select myID as your identity provider
enter your myID email address, then select Get code – a 4-digit code will appear on your screen
log in to your myID app and enter or accept the 4-digit code
go back to the myGov app
to give your consent to share the details outlined on screen with myGov, select Consent
create and confirm your 6-digit myGov app personal identification number (PIN).

Once you’ve set up the myGov app, you can use your 6-digit myGov PIN or your device’s security features like face and fingerprint recognition to sign in.

Create a myGov account using myID

Create a myGov account using your myID. Press Enter to expand or collapse a section.

To create a myGov account using myID, you need a myID with at least a Standard identity strength.

To create a myGov account:

go to the Create a myGov account page
select Continue with Digital ID
select Select myID as your identity provider
enter your myID email address, then select Get code – a 4-digit code will appear on your browser
log in to your myID app and enter or accept the 4-digit code
go back to your browser and consent to sharing your information with myGov
read and agree to the terms of use.

Next time you sign in to your myGov account, you will need to select Sign in with Digital ID to use your myID.

Create a digital Commonwealth statutory declaration

Create a digital Commonwealth statutory declaration. Press Enter to expand or collapse a section.

You can create and download a digital Commonwealth statutory declaration in myGov using myID. You will need a:

a myID with at least a Standard identity strength
a myGov account connected to myID.